Overview
Global Infonet Inc. ("Global Infonet," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at www.global-infonet.com, engage with our services, or interact with us in the course of a business relationship.
By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our website and services.
Summary: We collect only the information necessary to provide our software development services and operate our business. We do not sell your personal data. We take data security seriously as a technology company.
Information We Collect
We collect information in several ways depending on how you interact with us:
Information You Provide Directly
- Contact information such as your name, email address, phone number, and company name when you reach out via our website, email, or phone
- Project details, business requirements, and technical specifications you share during discovery or scoping conversations
- Communications, correspondence, and feedback you send to us
- Information provided when signing contracts, statements of work, or other engagement documents
Information Collected Automatically
- Standard web server logs including IP address, browser type, operating system, referring URLs, and pages visited
- Session data and website usage analytics collected through cookies and similar technologies
- Device information and approximate geographic location derived from IP address
Information from Business Relationships
- Business contact information for client representatives, project stakeholders, and authorized personnel
- System access credentials and technical configuration details necessary to deliver contracted services (handled under separate data processing agreements)
| Category | Examples | Purpose |
|---|---|---|
| Contact Data | Name, email, phone, company | Sales communication, project delivery |
| Technical Data | IP address, browser, device type | Website security, analytics |
| Project Data | Requirements, specifications, assets | Service delivery under contract |
| Usage Data | Pages viewed, session duration | Website improvement |
| Communication Records | Emails, call notes, meeting summaries | Business continuity, quality assurance |
How We Use Information
We use the information we collect for the following purposes:
- To respond to inquiries and evaluate potential engagements
- To deliver contracted software development, modernization, integration, and consulting services
- To communicate project status, milestones, deliverables, and support matters
- To generate proposals, invoices, contracts, and other business documents
- To improve our website, services, and internal processes
- To comply with applicable laws, regulations, and contractual obligations
- To protect the rights, property, and security of Global Infonet and our clients
- To send relevant service announcements or capability updates (with opt-out available at any time)
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:
Service Providers
We work with trusted third-party vendors who assist in operating our business — including cloud hosting providers, email platforms, project management tools, and accounting software. These vendors access only the information necessary to perform their functions and are contractually bound to protect it.
Legal Requirements
We may disclose information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our legal rights, prevent fraud, or respond to a national security or law enforcement request.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of Global Infonet's assets, client and contact information may be transferred as part of that transaction. We will notify affected parties as required by applicable law.
With Your Consent
We may share information in other ways with your explicit prior consent.
Data Security
As a technology company, we apply appropriate technical and organizational measures to protect your information against unauthorized access, loss, alteration, and disclosure. These measures include:
- Encrypted transmission of data via TLS/HTTPS across all web properties
- Access controls limiting internal access to personal information on a need-to-know basis
- Secure cloud infrastructure with reputable enterprise providers
- Regular review of data handling practices and vendor security postures
Important: No method of electronic transmission or storage is 100% secure. While we implement industry-standard protections, we cannot guarantee absolute security. In the event of a data breach that creates risk for individuals, we will notify affected parties in accordance with applicable law.
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience and collect usage analytics. Types of cookies we may use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for basic website functionality | Session |
| Analytics | Aggregate traffic and usage data (e.g., Google Analytics) | Up to 2 years |
| Preference | Remember user settings and UI preferences | Up to 1 year |
You may disable cookies through your browser settings. Doing so may affect certain website functionality. We do not respond to Do Not Track signals at this time.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with legal obligations. Retention periods vary by data type:
- Prospect and inquiry contact data: up to 3 years from last contact, unless an engagement begins
- Client project data: for the duration of the engagement and 7 years thereafter, consistent with standard business record retention requirements
- Financial and contractual records: 7 years from the close of the relevant tax year, or as required by applicable law
- Website analytics data: up to 26 months in aggregate form
When information is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your jurisdiction and the nature of our relationship, you may have the following rights with respect to your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal and contractual retention obligations
- Objection: Object to certain processing activities, including direct marketing
- Opt-Out of Communications: Unsubscribe from non-essential communications at any time by emailing us or using the unsubscribe link in any email
To exercise any of these rights, contact us at info@global-infonet.com. We will respond within 30 days. We may need to verify your identity before fulfilling a request.
Third-Party Services
Our website may contain links to third-party websites and platforms. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you access through our website.
We may use the following third-party services in the operation of our website and business:
- Google Analytics — website traffic analysis (governed by Google's Privacy Policy)
- Microsoft 365 — email, document management, and collaboration
- Cloud hosting and infrastructure providers (e.g., Microsoft Azure)
Children's Privacy
Our website and services are directed exclusively to business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will promptly delete it. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website or services after changes become effective constitutes your acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
Global Infonet Inc.
Jacksonville, FL 32256
Email: info@global-infonet.com
Phone: +1 (904) 724-8880
Website: www.global-infonet.com